Return Portal

RETURN PORTAL

We want your shopping experience with Hadar Couture to be effortless and enjoyable. If you need to return an item, you’re in the right place. Please review our return policy before submitting your request.

🔹 Return Window: Requests must be submitted within 10 days of delivery.
🔹 Final Sale: Sale items are non-returnable and considered final sale.
🔹 Item Condition: Returns must be unworn, unwashed, folded in original packaging, and have all tags attached.
🔹 Return Fee: A $10 return shipping label fee will be deducted from your refund.
🔹 Exchanges: We do not offer exchanges. Simply return your item and place a new order.

Please note: Any Returns that are received after 10 days of return request acceptance will not be refunded. 

To initiate a return, customers can easily login to access their account (at our login section in the drop-down header menu) using the email they used to make the purchase. A one-time code will be sent to their email for login. Once logged in, they can manually request returns, apply for store credit, and more. Or click here https://account.hadarcouture.com to get started.

Or

Customers can complete the form below with your order details. Once your request is approved, we will provide you with a return shipping label and instructions on how to send your item(s) back.

Damaged or Incorrect Items?
If your order arrives damaged or incorrect, please contact us immediately so we can make it right.

For any return-related questions, email us at sales@hadarcouture.com or call 516-612-2797. We’re happy to assist you!